The Westin Cincinnati - Front Desk Manager
Join Our Team as a Front Desk Manager!
At Aimbridge Hospitality, were all about creating standout guest experiencesand as our Front Desk Manager, youll be leading the charge. Youll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. Youll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If youre a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep standards high, procedures smooth, and morale even higher.
- Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effectivewhether you're chatting with guests or coordinating with your team.
EDUCATION & EXPERIENCE
- 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Application deadline for Colorado positions:
Listed under Medical Receptionist & Front Desk jobs.