Health Unit Coordinator Behavioral Health

Are you highly organized, people-focused, and energized by a fast-paced healthcare environment?   As a Health Unit Coordinator (HUC) at Valleywise Health, you'll serve as the communication hub of the unit, helping ensure patients, families, physicians, nurses, and support departments stay connected and informed. In this critical role, you'll combine exceptional customer service, administrative expertise, and healthcare coordination skills to support outstanding patient care. Every day brings new opportunities to make a positive impact on both the patient experience and the success of the clinical team.   Hourly Pay Range: $16.87 - $24.88 Why You'll Love This Role As a Unit Coordinator, you'll be at the center of unit operations, helping create a welcoming environment while ensuring clinicians have the information and resources they need to provide exceptional care.   You'll Make an Impact By:

• Serving as the primary communication link between patients, families, physicians, nursing staff, and ancillary departments.
• Welcoming and assisting patients, visitors, and guests with professionalism and compassion.
• Coordinating patient flow and supporting daily unit operations.
• Tracking consults, STAT orders, patient movement, and other essential clinical support activities.
• Managing phone communications and responding to inquiries promptly and professionally.
• Maintaining records, data entry, filing systems, and unit documentation.
• Ordering supplies and helping ensure the unit remains organized and operational.
• Supporting special projects and administrative initiatives.
• Upholding Valleywise Health's mission, values, and commitment to exceptional patient-centered care.

    Qualifications Education:

• High school diploma or GED preferred.

Experience:

• Completion of an approved Health Unit Coordinator/Unit Secretary program OR
• One (1) year of related work experience, preferably in a healthcare setting.

Specialized Training:

• Ability to successfully complete Valleywise Health computer training programs.

Certification:

• National Association of Health Unit Coordinators (NAHUC) certification preferred.

    What Makes You Successful We're looking for someone who thrives in a collaborative healthcare setting and enjoys balancing administrative responsibilities with outstanding customer service.   Ideal Candidates Have:

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• A positive, professional, and service-oriented attitude.
• The ability to remain calm and efficient in a busy healthcare environment.
• Strong attention to detail and accuracy.
• Commitment to teamwork, respect, and patient satisfaction.
• The ability to work effectively with diverse populations and cultures.

 

Compensation details: 16.87-24.88 Hourly Wage