Position: Front Desk Monitor, 74 Avenue A
Reports to: Program Director
Location: Queens (Queens Village)
Schedule: Sundays (7:00am-3:00pm) and Wednesdays & Thursdays (3:00pm-11:00pm) or Fridays, Saturdays & Sundays (3:00pm-11:00pm)
Tasks:
- Monitors the entry and egress of building residents and guests.
- Responsible for taking telephone messages for the residents and staff of the building.
- Responsible for the distribution of resident mail.
- Provides the first line of defense in case of emergencies; (i.e. calling management, the fire department in case of a fire, etc.), assists with crisis intervention and building evacuation.
- Conducts building rounds throughout shift.
- Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
- Monitors and documents client self-administration of medication, according to program policy and procedures.
- Report incidents or behavioral changes in residents to on-call staff.
- Assists with client cooperative meal plan as applicable.
- Attends training as requested by supervisory staff.
- Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
- Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.
- Duties as assigned by supervisor.
Compensation details: 21-21 Hourly Wage
Listed under Medical Receptionist & Front Desk jobs.