Front Desk Manager
Responsibilities:
- Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
- Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
- Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
- Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
- Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
- Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
- Assist in the preparation of the community events required by the building.
- Stay abreast of industry standards, technology, and trends.
- Perform other duties as assigned that relate to the success of the property.
- This position requires you to work exclusively at the front desk.
- Follows all HR and Risk Management Company Policies
- Performs miscellaneous job-related duties as assigned.
- Covers shifts for team members to ensure proper staffing requirements are maintained.
- Use the Company Approved Team Scheduler to ensure payroll budget compliance.
Listed under Medical Receptionist & Front Desk jobs.