Front Desk Receptionist job description

Receptionists are a workforce of 947,500 as of 2025, and 42 percent of them work in healthcare and social assistance, more than in any other sector, with offices of physicians and offices of dentists the two largest single industries. The front desk is where a practice gets judged: checking patients in and out, managing the schedule and the phones, taking payment, keeping records current, and handling the person who has been waiting an hour. BLS has the occupation shrinking 2 percent by 2035, about 16,000 fewer jobs, while still turning over roughly 105,100 seats each year. Training is short, from a few days up to a month.